Great service, it was wonderful to see 3 service writers at the desk coming in this am. The shuttle driver was very friendly and knowledgeable! Everything was completely done! Thank you
My Beetle's cooling system sprung a leak a few weeks ago and VW of Palm Springs was able to get it seen and repaired the same day. When I found, in the following days, that the hoses and such were loose and causing an awful sound, they were able to get me back in, at my convenience, and make it right with no additional charge. Great service team and customer care!
We want to especially thank Josiah and Mike and the night manager Sunday late afternoon at your store in Cathedral City for taking very good care of us. Josiah and Mike went several extra miles so to speak to help us before and after the sale of the car.
Always pleasant, good price on oil changes.
Have been very pleased with every aspect of my experience here. We bought a CPO car which had some minor issues covered under warranty, and have always been very well looked after by sales, service and finance staff. Joel, Clive, Allen, and Jorge were our main points of contact, but everyone was great. Staff were always helpful, never pushy or seemed like they were out to make a buck. Will be back here for my next purchase.
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