Very enjoyable experience. Would definitely refer people. Stephen was great.

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Jorge took great care of us.

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Very happy with the service that I received from Marly and the staff at VW of Palm Springs

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I normally take my car to I-10 VW because that’s where I purchased it; however, from now on I plan to have my VW’s service needs handled by Palm Springs VW.I originally came into PSVW to order a couple of exterior parts for my Jetta. The gentleman at the parts counter was extremely helpful in determining exactly what I needed. And he suggested that I stop by service on the way out to obtain a quote to have the items installed when they are available. I was quoted $65 (which I believe is one hour service time). This seemed reasonable, so I figured I’d have the parts installed by PSVW, rather than trying to work out the install on my own.I received a call the following week from the parts department advising me that the parts were in and ready for pickup.I returned to PSVW 3/16 without a scheduled appointment. I started off in the parts department to retrieve the purchased parts, buy two new license plate holders and have the parts installed. I was assisted by Jorge Rodriguez, who quickly determined my needs, inspected my car and connected me with Allen Elsken in the service department. Allen seamlessly picked up where Jorge left off. I never had to repeat myself, and it was an effortless transaction. I’d even told Jorge what I’d been quoted for install and he relayed that to Allen. My car was serviced very quickly, and they washed it. That never happens at I10 VW, regardless of the amount I’m spending. Needless to say, I give Jorge, Allen, and the service staff high marks!!! One other item to note, as I was waiting for Jorge to inspect my car and speak with service, I had two other staff members check to make sure I’d been helped. That’s also pretty remarkable, in my opinion. Thanks, Team PSVW! Your stellar service was greatly appreciated, and I’ll be back! Margaret E.

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Always a pleasure. My family is on lease #4 and VW of Palm Springs treats us like old friends (we sort of are by now). I’ve nothing but good to say about the staff, service, vehicle selection, leasing terms, and dependability of the vehicles. Plus, if there are ever any hiccups, they make it right by you.

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! I went to see a car that i like a Volkswagen CC and i ended up financing the car. after making the deal we got charged $895 for the  ( paint protector sealer ) service. Which my wife and I agreed to leave the car that same day to get the paint protector sealer and comeback during the weeks since we live 90 miles away. So we drove off home. 6-7 days later we received a call that we needed to go and provide two additional signatures that they mistakenly forgot to add the paperwork. The paint protector sealer SERVICE!. so i ended saying that I did not wanted the  service  They even FORGED my signature and received on the mail a DUE BILL paper of the paint protector sealer, sure will fight to get those $895 dollars because they never included the paperwork for it but they did charged me!. now they ignore me when i request reimbursement.

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Wonderful friendly serviceThese people were amazingThank you jackie,joyce,and two other gentleman..love pur new car too!

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Joyce and Mike were wonderful

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I was so amazed and very happy the way the management of Volkswagen took care of me I I'm so appreciated! With the get Service.Thank you Steven, Ron,George, Joy, you all are so caring!!!

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Always pleased with the communication throughout the process from Allen and Jorge.

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Keith and Joyce were excellent! I decided to buy a car and Keith helped me pick the right car. Joyce explained all the paperwork and helped me understand everything I had questions about. Excellent experience like always. Thank you!

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Wonderful experience! No run around on pricing, very upfront and straightforward! Loving my new car! My second purchase from VW of Palm Springs. I highly recommend!

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I was very impressed with everyone we dealt with at VW Palm Springs. Alex knew a lot about the VW Beetle and we went on a test drive within minutes! When we went back the next day Ron also had additional Beetle info. I had a 2010 Beetle and with the added Turbo in the 2019 Bug, more safety and comfort features, better handling around corners and a much better warranty I was extremely pleased! Initially we stopped at the Coachella VW and the sales guy knew absolutely nothing about the Beetle so the drive to PS VW was a great decision! Great team - including Joyce - at the Palm Springs VW!

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