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This review is for VW of Palm Springs' Service Department. My 2009 New Beetle recently broke down while on a day trip to the desert. I couldn't get the manual gear shift to move; it stuck in 2nd gear. The car was towed to the dealership. I can say only great things about Allen, the service advisor, and the quality of the repairs. I had to leave the car and return to Los Angeles. Allen made sure to keep me updated on the status of the work, and had the car back to me as soon as possible. The car drives like new now! I hesitated leaving my Beetle because I'd never done business with VW of PS; my fears were completely unfounded. The cost of the work was fair, and I was treated honestly and with respect.I definitely recommend VW of PS Service to anyone in the Coachella Valley (and beyond!).Thank you, Allen and VW of Palm Springs!

Gretchen G.
Los Angeles, CA