I had the most awesome experience last Thursday, where I encountered a sales rep named Philippe Morlot who was representing VW of Palm Springs at the downtown PS Street Fair. I stopped to take a look at the VW diesel Beetle on display, and was very impressed with Philippe's knowledge as well as his friendly demeanor in talking about the features of the vehicle and answering all of my questions. I have been considering a Beetle for some time, and I will now definitely go to VW of PS to make my purchase, hopefully from this wonderful sales associate Philippe. It's so nice to interact with a business and a sales person, both of which are so professional and helpful. A very positive experience!!