After purchasing my last 5 vw's from paradise and now coachella valley vw my husband and I spent hours there a few nights ago wanting to purchase a new car. Although the sales guy wasn't pushy or aggresive. ..they couldn't work with what we wanted to get our payment where it needed to be. We left. I simply called Art Vance at palm springs vw told him what we wanted, told him about our trade and told him where our payment needed to be all over the phone. Within a hour he had the car pulled into the showroom, washed and gased up. We drove to the dealership and signed docs and out we drove in the exact car we wanted! Easy peasy! The most simple car buying process EVER! Ask for Art Vance and for service Faustino is AMAZING!