This company is the best! We went into their service department for an oil change on our Jetta. While it was being serviced (without an appointment) we looked at the new Beetle convertibles with the help of their sales associate Mario Toano. We wound up buying a 2013 Beetle convertible. We could not be happier with the whole experience. We where given a fair price for our new (to us) car and was given a fair price for our two trade ins. In the process of buying our Beetle convertible we met a lot of their staff, Mario Toano sales associate could not have been more friendly or professional. Their Sales Manager Chuck Stanley jumped in when we had an issue that only he could resolve and he did so promptly and to all our satisfactions. I had a question that nobody seemed to know the answer to, so I was introduced to the service adviser Allen Elsten, he thought he had the answer but wanted to be sure so he went and got their service technician Jorge Lopez who explained it to my satisfaction in detail. Not least but finally their finance manager Kristopher Narez who has the duty to take your money and setup your payments was great. With the purchases of our car and the trade in of two cars there was a lot of paper work that was prepared efficiently and thoroughly. We felt this experience also was done in a very professional manner and was painless to us. We drove off in our new Beetle convertible with big smiles on our faces.