Welcome to
Volkswagen of Palm Springs

The Volkswagen Dealership staff is very pleasant and helpful. The Maintenance area is very neat and orderly. Manny P. was very efficient in scheduling and advising on the completion of my car servicing. My car is operating normal now and I am grateful for the quick servicing and the VW experience. Thank you, Volkswagen of Palm Springs. Donald M.

Service was excellent, we were treated very well, they even washed my car. ❤️👍 They even scheduled us to the store for groceries. Everyone was genuinely friendly.

Great service. They are professional, courteous, friendly and efficient. They also offer a great shuttle service.

Manny and the team are always so helpful . Always communicating as to the status of my service progress !

Wow, Manny and his team were great, very friendly and knowledgeable. The turn around was also fantastic and they did not charge me for a major part of the service they rendered. I cannot say enough how wonderful Manny was! Thank you guys!

Thank you to Jennifer and the entire team at PS Volkswagen. The service in all departments was excellent and they did everything they said they would do. Hard to find in a car dealer these days!

Outstanding customer experience! Many thanks to the staff in the service department, they were patient & professional. Especially Allen in service for delivering exceptional customer service. Volkswagen of Palm Springs provided a courtesy car during the entire duration of my warranty work (new engine) and weekly updates on vehicle status.

The service department is thorough and complete. Explains everything well. Work is done in a timely manner.

Great service department! Manny, service rep, is the best: knowledgeable and professional with great people skills!

I want to thank Christine the manager in the service department . Christine is the only person that did not give me the run around like the corporate office did !!! Christine has the determination, willing to take care of my situation, did not pond me off to another person, and is very kind and extremely excellent at her job. Thank you Christine for all of your help, I really appreciate you very much . You are the only employee that showed care and that wanted to go out of your way above and beyond. Thank you, Shelly Agnoletto

Very proficient, professional dealer Did all work as promised on time. Highly recommend using this dealer

My service advisor Allen is excellent, he gets the cars finished very quickly, and always reaches out to me to let me know when they are ready, and is very friendly. Thank you always for your help.

Let me tell you--we first received a huge repair estimate from our Honda dealership over and above a few thousand dollars and even considered whether it would make more sense to trade it in and purchase a new one. In sharp contrast, when we took the vehicle to Palm Springs Volkswagen we received straight, upright, honest, and simplified explanations of our choices in the repairs and maintenance of our vehicle from this dealership. The service manager told us we have a good vehicle that will last another 150-200 K miles. We are committed to continuing to bring our cars back to Palm Springs Volkswagen for service.

For the 6 years I've used this Dealership for regular services and special needs. The staff always makes me glad to come back. They all seem happy in their jobs, and happy to be of service. Totally honest and direct, they explain work before and after it's done. The waiting area is large and comfortable. It's the best dealership I've ever been in.

They were very busy and found a way to make time for me. I could not be without my car at the time due to a work project. Nice, helpful, and gave me a good price on servicing my Mk7 Golf TDI. [Dsg/Fuel Filter/Oil] (Idk what else you could ask for!) Plan on being a repeat customer! Thanks again. -Jon

Excellent customer service throughout the dealership. Service department especially goes above and beyond the call of duty.

This has been my dealership for almost 8 years and they are always professional and explain any work that needs to be done. I highly recommend them!

They are on top of everything and everyone who enters their door. Very professional and customer friendly. Work is scheduled and always on time. They also communicate directly with their customers keeping them up to date on the progress of their service. Never misleading and accurate and fair on pricing. Working with Allen and his crew always winds up being a thumbs up experience!

Manny my service rep is knowledgable and compassionate to all my service needs. This guy is a winner. We need more service reps like Manny. Volkswagen service in Palm Springs. 5 STARS for Manny. Frankie

I have bought numerous cars, both domestic and foreign, over the past fifty plus years. Not once have I had a pleasant experience with buying or servicing a car, until I went to Volkswagen of Palm Springs! Both their Sales and Service Department are excellent. I was at work one night and was unable to shut my car off, the key would not turn. Several men from work tried to help but were unsuccessful. Auto Club could not help either. Then I called Volkswagen of Palm Springs, Service was closed, but Sales was open. I was very fortunate that Pablo in Sales happened to answer my call. Pablo suggested I go to Auto Zone and they would help. Pablo also asked for my phone number and said he would call me when he got off work, and if Auto Zone could not help me, he would swing by after work and assist me. Both the employees and customers at Auto Zone tried their best to turn the key off, but alas, they were unable to do so. True to his word, Pablo called me after work and he was confident that he would be able to turn my car off. Sure enough, he showed up ten minutes later and was able to turn off my car. He turned it back on and told me what to do if I was unable to shut off the car. The next day I went to Volkswagen service department and Allen, the Service Manager, told me the service was under warranty and gave me a very nice loaner car to drive. Also, I tried to give Pablo some money as a small token of my gratitude and appreciation. He refused to take my money even though I pleaded for him to take it! He told me if I wanted to give someone the money to give it to a female employee who worked really hard and deserved the money more than he did. I passed it on as Pablo requested. Wow, I thought my deceased boyfriend was the last good man on earth. I was wrong, there is Pablo and Allen! If you are in the Palm Springs area and need to buy or service a Volkswagen, please do not hesitate to go Volkswagen of Palm Springs and ask for Pablo in Sales or Allen in Service. I’m sure you will be very happy with their sales and service.

This is my fourth purchase and they taking care of me each time very well. I would recommend them to all my friends

They have been there for me whenever I needed help. Love their concerige service. Thanks...HM

Very helpful and fun to work with! I needed help with a service item and they got me in, and taken care of right away! Thanks Guys!

Great Dealer Service department makes things right.sales department goes out of their way to make you feel important.

I communicated with Steve Montoya for about a day or so before going Into Volkswagen. I wanted to look at Jettas. Steve is extremely professional, friendly and has a great personality. Other dealerships have that Salesy feel, not this one. Steve didn't pressure me to buy anything I wasn't I retested in. He answered all of my questions. I would recommend Steve and Volkswagen of PS to everyone. I will be back, absolutely. Thank you Steve!!!!